Customer relationship management and cross media publishing in the furniture industry of the 1988 founded Mebelplast SA. among the successful companies from Poland for years. For assistance, try visiting Marion Jones. Over 65% of the production are exported. In addition to Europe, the North American market and also Japan is operated. In addition the company in Poland has evolved impressively over the last 8 years.
Today, the wide range of upholstered furniture is offered about 11 resellers and 17 their own exhibition Studios. The customers appreciate the high quality and individual peculiarity of the four collections. Mebelplast works on the continuous growth of the company as well as the development and continuous improvement of the processes. In the future faster and more flexible customer wishes to respond, the company decided to introduce the bpi sales performer to furniture. The CRM industry solution connects the customer information companywide and closes the gap between sales, marketing and service. Focus on the CRM application at Mebelplast are the first step Be sales AIDS, the excellent surface analyses and extensive statistical analysis. In the second step, the enterprise-wide usage for the entire sales force, as well as the own studios is planned. The new bpi Publisher complements the range of solutions to improve the flow of information and to implement currently maintained product information for almost all distribution channels in different languages.
The Publisher creates special benefit due to its consistency: the modules cover the entire process from creation to customize the sales documents. In particular when establishing the various country-specific requirements for the Eastern European market, the bpi Publisher leads to time – and cost savings at Mebelplast. The overarching integration of data will switch off media and system breaks and in conjunction with the bpi sales performer, the company-specific requirements are completely covered. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, for 20 years, successfully supported their customers with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries. The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers are starting point as DatGlobal GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, OPTIMAL SYSTEMS GmbH, which incorporate not only systems, but allow for business process modeling, monitor processes and evaluate results, as well as real time information to provide to the optimization of business processes. Through innovative process integration, effective data management and audit-proof archiving companies achieve significant efficiency gains and through proactive, secure their competitive advantage.